Q. What is the color of the Preschool & PreK shorts and pants?
A. The color of the full dress uniform for Preschool and PreK students is Charcoal (it is a Dark Gray). Early printings of the dress code were not correct. The color to be worn on Monday's and Tuesday's is Charcoal. This is to be worn with the white, gray, or burgunday polo with the embroidered crest.
If desired the Preschool and PreK students may wear Challenger uniform attire on Wednesdays, Thursdays and Fridays and on those (optional dress) days they may choose to wear items such as the Navy shorts or pants with the polo or oxford shirts or the jumpers with sailor or polo shirts that the Kindergarten children wear on optional dress days. The PreSchool and PreK students may also wear non uniform clothing such as jeans or dresses on optional dress days as long as they conform to the standards outlined in the Challenger Dress Code.
Q. Is it allowed for 1st Grade through 4th Grade girls to wear the skirts on optional dress day?
A. No. The Preschool skirts may only be worn by the Preschool & PreK & Kindergarten girls on optional dress days. The reason the Kindergarten girls are allowed to wear the skirts on Thursdays and Fridays is so they may get the full use out of the skirts that they purchased as Preschool and PreK girls. The Preschool skirt must still fit and be long enough to reach mid knee. Kindergarten girls are allowed to purchase the PreSchool skirts for Thursday and Friday optional days but must keep in mind that they will not be allowed to wear them in 1st - 4th grades even if they still fit and reach mid knee.
Q. I heard that ... (fill in the blank ) from a director or a teacher or a sales associate that ... (fill in the blank) was allowed ...
A. Even a teacher or a director or sales associate can be wrong when they tell you what is allowed. Please refer to the dress code which you signed and read our frequently asked questions for clarification on what is or is not allowed on full dress days, special event days and optional dress days. If you still cannot figure out the answer to your question, please send an email to Info@Scholarwear.com. We have most likely encountered your question before and have confirmed our answer with Challenger Corporate office.
Q. Do Preschool and PreK students have to wear a belt on full dress days with pants and shorts?
A. No. Belts are optional for Preschool and PreK students. Kindergarten through 8th Grade students are required to wear a belt when they are wearing pants or shorts both on full dress and optional dress days.
Q. Do Preschool and PreK students have to tuck their shirts in?
A. No. Tucked in shirts are optional for Preschool and PreK students. Kindergarten through 8th Grade students are required to tuck in their shirts on both full dress and optional dress days.
Q. Are Preschool and PreK girls allowed to wear pants on full dress days (Mondays and Tuesdays)?
A. No. Preschool and PreK girls can choose between the skirt and the shorts on full dress days. They may choose to wear pants on free dress/optional dress days. In cold weather they may wear heavy tights or leggings under their skirts.
Q. Are the Challenger jackets allowed for wear in the classroom in Kindergarten - 8th Grade?
A. No, Jackets, sweatshirts, and other outerwear items are not allowed to be worn in the classroom even on Optional dress days. This is a change in policy from last year when the jackets were allowed on Optional dress days. Teachers found that they were disruptive. Challenger sweaters and vests are to be worn in the classrooms. White undershirts may be worn under shirts (short sleeve under short sleeve shirts and long sleeve under long sleeve shirts) for warmth in the classroom on optional dress days and full dress days. Jackets from home or Challenger crested items are allowed on the playground and during loading and unloading.
Q. Do we have to press the jumpers and skirts?
A. Yes, as needed. We would like to teach parents and students how to care for their Challenger uniforms properly so they can wear them as long as possible and meet the Challenger dress code standards which say that "all uniform items must be clean, in good condition and worn as specified".
We have attended Challenger School Programs where the uniform items were not pressed on some children. Some parents and students are not following the care guidelines for the pants, jumpers and skirts which call for pressing the uniform before programs, special function and picture days if the uniform needs pressing. (See our "How to care for uniform" item guides at the end of our FAQs.) These jumpers are made of high quality material which often last for several years of wear. They will need to be pressed on occasion in order to maintain Challenger's standard of "good condition". Our online pressing demonstration is our way of helping our customers learn how to press their pleats and be ready for their full dress days and their next special function or program, so their child looks pleasing every day. With proper care of the uniforms you may be amazed at how little effort is required to keep your child's uniforms looking their best. Again, for more information, see below at the end of the FAQ's for pressing instructions.
If you will not press the uniforms yourself, please take the uniforms every few months to a drycleaner who will press the uniform for a small charge. In our experience with our own children's uniforms, with proper care, the plaids may require pressing every so often, but if done correctly, a pressing can last for months time. Remember, do not dry the skirts and jumpers in hot dryers because you will lose the pleats and need to re-press them.
Q. Can we pay with credit cards, cash or checks?
A. ScholarWear is no longer accepting checks at the stores or at the on-campus shopping events. Credit cards, Debit cards and Cash are accepted methods of payment for school apparel.
Q. Is the cardigan sweater required? Which one is that?
A. Yes, it's true. Every student, (Kindergarten - 8th Grade), is required to have a Challenger burgundy cardigan sweater and wear it on Challenger special function days. The cardigan sweater is the one with the buttons on the front. The alternative to wearing the cardigan sweater on normal Mondays through Wednesdays for full dress day is to wear a Challenger tie or burgundy sweater vest or burgundy pullover long sleeve sweater.
Q. But why do we have to purchase a sweater our child will only wear a few times a year?
A. The sweaters can be worn every day of the year (assuming it's not too hot). They can be worn in the classroom on full dress days, special function days, picture days, optional dress days. Many children wear the sweaters as a typical daily wear item during the cold seasons inside and outside of the classroom. The sweater vest is particularly nice for keeping the white shirts clean on the boys. Often, Challenger students wear the sweaters for two or more years until it is thoroughly worn out or passed to another child for another year of use.
Q. I would like to see the uniforms my child has outgrown recycled. It seems a shame to throw them out when they are still in excellent condition especially those with the Challenger crest. Can I donate them to be recycled for Challenger students?
A. Many parents have asked ScholarWear if they could donate their used uniforms to a recycling program. ScholarWear will accept donations of uniforms at the stores, and at on-campus sale days, and the ScholarWear staff will wash, press and make minor repairs as their staff's time permits. Recycled items will be placed on racks for sale in the stores during the year as they are renewed. They will not be placed on the web site since wear and tear varies by item the condition of the item needs to be seen in person before the decision to purchase a recycled item is made. The uniforms in nice condition will be placed for sale for the renewal cost, about 1/2 the normal purchase price, of a new uniform item. Items that are not up to the Challenger Standards of nice condition, but that are still usable, will not be placed for resale but will be donated to institutions which can make them available to children who cannot afford to purchase new uniforms.
Q: What are your shipping and handling costs?
A: Our shipping and handling costs are easy to calculate. For most orders, shipping will be $7.95 for the first item, and between 25 and 95 cents for each additional item in that order. The wheeled backpack has an additonal fee. We usually use USPS priority mail and UPS ground shipping and provide tracking numbers via email. Free ship orders may be shipped via 1st class mail.
Q: What is ScholarWear's Return Policy?
A: You may return most items* for a refund or exchange within 30 days of the delivery date. Items returned must be unworn, unwashed and unaltered with original tags attached and a receipt/packing slip. Exchanges shipped to you will incur a shipping charge. We recommend using insured pre-paid mail or UPS service to return your items. Returns and exchanges may also be made at a ScholarWear store. Nevada customers may bring returns to the on-campus sales for exchanges or refunds. Merchandise presented with original receipt/packing slip will be issued a refund in the manner of the original transaction. Refunds for credit card purchases will be applied to the card.
*Note: Items sold as clearance items or recycled items are sold "as is" and are considered final sales and are not returnable for an exchange or refund. Please examine these items carefully before purchase.
Q: What if my item is defective?
A: Each of our garments is guaranteed against manufacturer's defects when they are returned within 30 days from the date of purchase. Use and care practices vary by customer so we do not guarantee against buttons falling off, hems falling down, holes in the knee area or bicycle chain area, or elbows, a strap or handle breaking after months of use, or shrinkage. We do not guarantee replacements for wear and tear. We do not guarentee our uniforms for a year. You may return a defective item, within 30 days of the day you received it, for a refund or exchange. Upon our receipt of the defective item, and confirmation of the defect, (our employees are experienced at telling what is wear and tear and what is a manufacturers defect), we will reimburse you for the cost you incurred to ship it back to us and refund your purchase price or exchange the item.
Q. The seam ripped under the arm on my child's sweater? It happened during the first week of school. Can I return the sweater for a replacement?
A. Scholarwear does not replace sweaters or other items of clothing that have been worn and torn or ripped or snagged creating holes. Some buttons may come off when children pull on them as normal wear and tear. As detailed in our return policy, we will replace an that has a manufacturer's defect. There is a time limit for reporting and returning an item with a manufacturers defect. Damage from wear and tear, even if it occurs during the first week of school is not a manufacturers defect. The best thing to do is look over the item purchased closely before wearing it. If there is a button missing before it is worn, or a seam that is poorly sewn or a zipper that won't zip, please return the item for replacement or repair before removing the tags.
If the garment has been worn, and it is brought to the store within 30 days from the purchase, the employees at ScholarWear can use their judgement to determine if the problem was caused by wear and tear or not. If an item looks used and worn, the problem was most likely caused by the child, not by the manufacturer, and we recommend that the parent repair the item or have it repaired. I have repaired hems that have come unstitched or seams that have ripped for many of the items that have been donated and the items have gone on to be worn by children who are grateful for the clothing. A hem on a jumper that comes loose calls for a needle and thread and a few quick stitches to secure the hem so the problem will not continue around the rest of the jumper. It is not appropriate to ask for a new jumper because a hem was snagged on a shoe or a chair. We do have buttons available for minimal cost if you lose a button and hemming tape for repairing loose hems.
If a sweater comes back looking like it was only worn a few times and a hole is under the arm pit where the seams meet, it probably was cause by the manufacturer not finishing the seam properly and may be replaced by ScholarWear. The decision is up to the ScholarWear employee and their experience with what is typically caused by wear and tear and what may be a manufacturer's defect. We are not trying to sell faulty merchandise, but we will not replace items that a child has worn and torn or items that have been improperly cared for. Since the items are the same from year to year there have been occasions where parents have brought items from previous years asking for replacements only to find that the item was really an old item confused with the newer purchases made that year. There can be confusion with items that were an older sibling's used item or friend's sweater mixed in with the clothing from the newer purchases. Since there are no serial numbers on each item, it is up to the employee's judgment in issuing replacements even if the parent thinks the item is newly purchased. Keep in mind that if an item is heavily worn it may not be exactly the same item you recently purchased and listed on the receipt.
Some problems are caused by improper care. It is the parent's responsibility to read and follow the manufacturer's care instructions. There was an item brought to ScholarWear that the parent thought that there was some problem with the material. It was wrinkled and bumpy and the parent asked for a replacement. We found that the item had been washed or dried in extreme heat and we were able to repair it by some careful steam pressing. The item was returned to the parent looking like new. Following the fabric care tips is the parent's responsibility. Tips for fabric care are given below. Some children are tougher on clothing compared to others and they may ruin an item of clothing after only a month. Some parents realize this and take precautions by adding fabric patches before the knees are torn or tightening buttons when they become loose. Some children wear our clothing for the entire year and the items still look great with no holes in the knees. We do not guarantee the items will last an entire year.
I attended a school event recently, where a child was wearing a sweater with holes in both elbows. I was concerned that the sweater had appeared to to have worn out and that it was allowed to be worn during a special function event or even any school day. The dress code states that "all uniform items must be clean, in
good condition and worn as specified". I asked my child about the sweater and was told that the child had cut the holes into the elbows with scissors. Some children are harder on their uniforms than others. We do not guarantee the items will last an entire year.
Q: Are all the items on your website carried all year?
A: We keep our required uniforms inventory stocked all year. However our selection is best in July, just before the "Back to School" rush in August. Quantities may be limited for optional, discontinued and high-demand items. The unique nature of the Challenger crest merchandise may create an occasional delay.
Q: What unique sizing options are available to help give my child that perfect fit we've had difficulty finding?
A: We carry a more extensive line of sizes in our products for grades K-8 than many uniform outfitters. While most will carry standard even sizes (4, 6, 8, 10...), we also carry many odd sizes and slim, half and husky sizes to ensure the best possible fit. A common area of confusion is in the half sizing of the girls clothing. A half size is not a size in between two sizes but actually is more of a husky size. For example, a size 8 jumper has a skirt length of 18.25" and a waist of 24.5" and if you have a child who is the height of a size 8 but needs a husky waist we would recommend trying the 8.5 jumper.. The 8.5 jumper has a skirt length of 18.5" and a waist of 29.5". If a child need a waist size of a size 8 or 10 jumper but finds the length and top too long, we often find a better fit by choosing the 6.5 jumper.
The same is true for the boys husky pants sizes. For example, the boys size 6 pants have an inseam of 20.5" and a waist of 22.5" and if you have a child who is the height of a size six but needs a husky waist we would recommend trying the size 25" waist husky boys pants which have a 20" inseam. The husky shorts also have elastic at the waist which helps with the fit.
The jumpers have been made with an extra 3 inches in length and large hems to meet the mid-knee or longer dress code for girls and to extend the number of years the a jumper can be worn. Girls in the Kindergarten - 4th grade present a broad range of sizes. There are some who fit our size 3 jumpers and others who fit our size 18 1/2 jumpers. We try to fit the waist first and then adjust the length at either the waist or the hem. There is an easy adjustment feature on the jumpers on both the front and the back of the jumper. The manufacturer makes the seam where the bib of the jumper meets the skirt so that it can be easily detached and re-sewn to make the adjustments needed for the length of your child's torso. I have lowered the waist seams and hems on the jumpers for my girls and was able to use the same jumpers for 2 years. They are still in great shape and I plan to pass the older girl's jumpers to my younger daughter for next year. Pressing the jumpers two or three times a year is needed if you dry your jumpers in the dryer.
Q: Do you have sizes available for my extra tall student?
A: Yes. Our unfinished hem boys pant is 37" in total length which allows for an inseam of 36". Most students find the 30" or 32" inseam the best for them. Only those who are over 6'2" tend to need the unfinished 37" hem. Our girl's pants teen sizes have a 32" inseam. For the 5th-8th grade skirts, some girls under 5'2" tall may be able to wear the Girl's sizes, but most between 5' 3" and 5' 8" should go to the Teen Sizes for extra length. The Challenger Uniform Code specifies the mid knee cap for length. For those girls 5'9" and above we have some Teen Extra-Long Skirts in limited quantities at higher prices.
Q: If my child is growing quickly, what size should I order?
A: Measure! Don't guess! First, measure your child's waist, and additionally her hips if a girl. Look at the sizing charts, choose the size which is at least 1" larger than your actual measurement. Don't forget your child will have to tuck in a shirt or blouse, and may be wearing a T-shirt or camisole under their knits, sailors or oxfords. Allow for clothing to shrink normally based on the fabric content and to be a slightly loose or oversized in the fall, as they will most likely grow as the year goes on. And please keep in mind that children's abdominal measurements can vary significantly depending upon whether or not they eaten recently.
Q: Will I run into problems if attempting to hem my child's pants 4 or 5 inches?
A: Our boys' pants are designed to allow them to be hemmed up to 5 inches before needing to taper the leg. This assists in fitting a child who is larger in the middle, but has yet to get his or her height. Your best choice if you need a much larger waist, for sizes 6 and above, will be a husky size for the boys or a half size for girls as they are cut shorter in the stride and inseam. For example, The boys size 6 pants have an inseam of 20.5" and a waist of 22.5" and if you have a child who is the height of a size six but needs a husky waist we would recommend trying the size 25" waist husky boys pants which have a 20" inseam. The husky pants also have elastic at the waist which helps with the fit. The girls pants have a slight flare which may be lost in hemming. We have iron on hemming tape available at the ScholarWear stores.
Q: How do I figure which neck tie to buy for my student?
A: Young boys and girls wearing pants and jumpers sizes 3, 4, or 5 may wear the 12" Pre-tied Tie. Those wearing sizes 6 or 7 usually fit the size 13" zipperless tie and those wearing size 8 through 10 can wear the 14" Pre-tied Tie. Boys wearing 12-14 pants can usually wear the 15" Pre-tied Zipperless Tie. Tall young men or girls in sizes 16 and up, normally need the Self-tied Tie in 54-56". All men's sizes need the 54-56" Self-tied Tie. If you have an old style pre-tied tie, (the kind with the hook on the collar), that is too short we may be able to re-tie it for you with a shorter tail underneath so it can be worn for another year.
For the girls please keep in mind that the boy's torso is usually longer than a girls of the same size so choose sizes for torso length.
The Sailor cross-over tie is
still the appropriate tie to wear with the Middy/Sailor shirt
worn with the jumpers. We have limited quantities of the Sailor tie that can be tied in a square knot. These are best suited for older girls wearing the large and XL sailor shirts. The pre-tied oxford ties are best to be
worn with the oxford shirts with the jumpers and skirts.
Q: How do I know what size belt to buy?
A: Usually, a belt should be two inches larger than the waist of the pants or shorts purchased. For example, if a child wears a Size 10 regular which is a 25" waist, you would purchase a 27" belt. The adjustable belts fit most children and youth sizes.
We have very popular
adjustable belts that are either leather tab or magnetic or
heart shaped clasps.
Q: Will uniform colors fade?
A: ScholarWear uses high quality uniform fabric to ensure resilience and color retention. However, they may fade or discolor more rapidly depending upon how you care for them. The 100% cotton in navy has shown to show more fading than the poly/cotton blend. This is natural for cotton fabric. We only carry the poly/cotton blend. We do not recommend washing garments in hot water or drying on hot. When in doubt, follow the manufacturer's instructions. The knits stay colored for years if cared for properly as well. (cold wash, warm dry, no bleach) We highly recommend turning sweaters and knit shirts inside out before laundering to reduce snagging and pilling.
Q: Do I need to dry clean these uniforms?
A: Dry cleaning is not needed for general care. Most uniform garments are machine wash cold, and low warm dry. Dry cleaning or pressing with an iron set on low steam is recommended on pleated items two to three times a school year to sharpen the pleats. Several Challenger parents have recommended taking the pleated jumpers and skirts out of the washer and never putting them in the dryer but instead hanging them to dry overnight to maintain beautiful pleats. In my experience, ironing the jumpers with a steam setting on the iron, a few times a year before pictures and school programs has been great for maintaining crisp pleats all year. Be careful since the plaid items are polyester and can melt under a hot iron. A hot dryer can also ruin the pleats.
Please note, your girls will look better for school programs and assemblies if you take a few minutes to steam press the pleats the night before a special function. I see girls wearing old jumpers at the end of the year that look new because someone took the time to press the skirt the night before and other girls that look like the skirt has never been ironed all year. A little care in ironing once every few months can keep the jumpers and skirts looking like new all year. I find that ironing with a steam iron with the temperature hot but not too hot will keep nice pleats for many washes and dryings.
I only iron every few months
and my children's jumpers lasted 4 years through 2 girls.
After they finished 4th grade, I was able to take the top off
of the jumpers and use the size 6 jumper skirts for my 5th
grade girl. Then I plan to recycle the skirt when she outgrows them
as I have her smaller jumpers. Challenger has extended the
options on allowed skirts to include the knife pleat skirts just for this
reason. Jumpers may be converted to skirts and worn in 5th to
8th grade if they are still long enough for Challenger's mid
knee cap length dress standard and fit the child properly in
Q: Will I need to iron these uniforms?
A: Yes, if you put them in a hot dryer. It all depends on your care of the garments. Leaving them in the dryer overnight will cause them to wrinkle and they will not be ready to wear in the morning! Overstuffing the washer and dryer can also cause wrinkling. ScholarWear has chosen an excellent oxford shirt. You will notice the smooth collars and front button placket. Jumpers and skirts will need pressing on the pleats occasionally. Several Challenger parents have recommended taking the pleated jumpers and skirts out of the washer and never putting them in the dryer but instead hanging them to dry overnight to maintain beautiful pleats. Another alternative is to dry in the delicate cycle and remove the jumper before it is completely dry and with the fingers patting the pleats into place as you put the jumper on a hanger to dry the rest of the way.
In our experience, ironing the jumpers with a steam setting on the iron, a few times a year and before pictures and school programs has been great for maintaining crisp pleats all year. Be careful since the plaid items are polyester and can melt under a very hot iron. A hot dryer can ruin the pleats. See our Fabric Care Tips below for detailed care instructions on each type of item.
Q: Will the knees of my student's pants tear?
A: Our pants are heavy durable pants and are equipped with tough knee reinforcement. Obviously, boys will be boys, and some boys like to slide, crawl, and spend a lot of time on their knees. In fact, we met one boy one summer who was boasting to us that he'd worn through 12 pair of another manufacturer's pants in the preceding year. We asked him what he did at recess and he described a game he plays with his friends where they run and then see how far they can slide, on their knees on the cement. Clearly, we cannot guarantee that the knees of our pants will not tear, but we are providing to you with reinforced knees. The built-in knee patches keep small outside tears from developing into full holes. If the pants are occasionally washed in hot and warm water and dried on hot, the patches may start to pull apart from the pant. If this occurs we suggest you reverse the pant and re-apply using a hot iron. You may want to place a thin towel over the patch before ironing otherwise you will scorch the pant. Knee patches may be reinforced with additional patches which are available for purchase at our ScholarWear stores.
If you know that your child
tears through his knees in the same place each time, we
suggest that you put an extra knee patch in the underside that
area before he wears the pants. This precaution may help keep
a tear from developing. The manufacturer has placed patches in
the knees of its pants but the patches that we sell in the
store are even thicker and can be placed where your specific
child needs the patch.
Q: Are the knits and oxford shirts different for boys and girls?
A: No, we only carry a "boys" oxford which we sell for both boys and girls. The polo shirts have a gender neutral fit. Parents find it easier to pass these items from boys to girls or girls to boys within the family rather than purchasing new clothing.
Q: My child says the shirts are scratchy, what should I do?
A: First, we would suggest pre-washing the shirt a few times to soften the garment. My children wear a t-shirt or camisol underneath until the shirts become softer. In my experience, the old shirts, purchased from the previous retailer, were so worn out by December that they were see-through under the arms and the collars were rolling so the shirts had to be replaced. This is not the case with ScholarWear's oxfords. The difficulty ScholarWear is faced with is how to find the right mix between a tight weave with heavy interfacing, for long lasting durability, and the need for a comfortable wear. I assure you that we are working to find the best clothing to meet the requests of all the parents.
Q. The Saratoga store was crowded in August, what can I do to avoid the crowds?
A.We suggest shopping early in the summer if you like to
shop at a quiet, un-crowded store. The store is well stocked
year round. We enjoy getting acquainted with the Challenger
parents that come to make purchases during our slower season
between September and July. If you find that you cannot shop
earlier in the summer, you may attend the on-campus school
uniform sales this year to be held at the Ardenwood and
Sunnyvale schools, which have large auditoriums and ample
parking space and which are in convenient locations for most
parents. These on campus uniform events take the pressure off the
Saratoga store in August. See dates and times above and on the
scholarwear.com home page. NOTE: Uniform items for Grades 5th - 8th will not be available at the On-Campus Events in California. If your child is going to be in 5th through 8th grade or needs teen/adult size items please come to the Saratoga, CA store or order on the web at www.ScholarWear.com.
We hvae had many wonderful comments from parents on the organization, friendly and helpful staff, the lack of lines and the large stock of inventory we made available at the on campus uniform events. That said, it's still a better choice to shop in the store before August if you can arrange your schedule to do so.
On-line shopping is available throughout the year. We ship by priority mail or UPS and usually have ample stock at our shipping facility.
Q. My child's tie snap has broken. I just bought it. What should I do?
A. While we do not guarantee the ties against breakage, we may be able to repair or re-tie your tie. The next time you come to the ScholarWear store, please bring the tie that has lost its snap or connector. We have replacement ties and may be able to quickly repair your pretied tie while you shop if the store is not busy.
If the tie is a zipper tie we
probably cannot repair it and as a courtesy may replace, a
recently purchased tie, with a similar tie that is a pre-tied
hook tie. We will not replace a zipper tie with another zipper
tie since we have learned that a child who breaks one zipper
tie is much more likely to break additional zipper ties. As
this is a courtesy service, we will not send ties by insured
or by priority mail. If you are in Nevada or Idaho or Texas
please send the tie to the Utah store for repair or
We have found that when girls pull the ties apart by the tails rather than unsnapping them at the snap they are much more likely to stretch the knit material and pop the snap off. If your child repeatedly breaks his/her ties by pulling on the ends, please show her how to unsnap them at the snap or unclasp them at the back.
Q. My child's sweater/jumper has lost a button. What should I do?
A. The ScholarWear stores have replacement buttons for the skirts, jumpers and sweaters as well as for the oxford shirts and collars for a small charge. We also have small sewing kits for sale.
Q. My daughter's jumper is coming apart at the waistband. What should I do?
A. The waistband of the jumpers is designed by the manufacturers to be a growth feature. The intent is for the bib top to be easily removable from the waistband so it can be raised or lowered to fit girls with different torso lengths. Unfortunately, this ends up being a weakness in the construction especially when girls tend to put the jumpers on and off without undoing the buttons. It is not considered a manufacturing defect, so we will not replace the jumper but it can easily be restitched across the waistband. If you do not have access to a sewing machine, you may bring the jumper to a ScholarWear store and we can reinforce that seam while you shop if the staff is not too busy. Please keep in mind that back to school season is very busy.
Personally, I have enjoyed using this growth feature and have removed the jumper top and made the torso smaller to fit my tiny daughter better. I have also removed the jumper top and lengthened the torso and let down the hems when my daughter grew taller so the same jumper could be worn for two years in a row.
Challenger has expanded the types of skirts allowed for 5th to 8th grade to include the knife pleat skirt. For any of you who have girls who may still fit their jumpers in the waist, and have the proper Challenger knee length, you may wish to take the top portion off of the jumper and make it into a skirt.
My children's jumpers lasted
4 years through 2 girls. After my youngest girl finished 4th grade, I was
able to take the top off of the old jumpers which I converted into skirts for her in 5th grade.
They still look wonderful with
Q. Do you have any helpful information regarding the care of the clothing? What temperature do I use? Can I use bleach? Do they shrink?
Fabric Care Tips(see tags on the clothing)
Jumper/Skirts/Culottes (we have noticed no significant shrinkage when measuring old donated ones against new ones)
Turn inside out and wash in cold or warm water (gentle setting for machine wash). Wash only with other 100% polyester garments. Line dry (many parents hang jumpers on hangers after each wash and pleats stay beautifully crisp) or dry in dryer on tumble dry on low-medium setting remove promptly. Use a warm iron only if needed. Dry cleaning or professional pressing recommended on pleated items two to three times a school year to sharpen the pleats if you wish for a crisper look.
The biggest tip we can give you to keep your pleats crisp is: DO NOT wash in hot water and please DO NOT dry items in a very hot dryer. The pleats will fall out and you will need to steam iron them back in or take the item to a dry cleaner for pressing. The second biggest tip is: REMOVE jumpers and skirts promptly from the washer and hang after washing. If drying in a dryer, remove jumpers and skirts promptly from the dryer and hang them up. The third biggest tip is: make certain the jumpers are hung up on hangers after wearing and the skirts are hung on a skirt hanger after wearing. Jumpers and skirts left on the floor or in the car under a pile of other items will not retain their crisp pleats!
Ironing. We realize everyone cannot remove items promptly from the dryer. We all have other things to do besides wait for jumpers to finish drying. If you find all your pleats have poofed out from a too hot dryer or you find a crumpled skirt in the back seat of your car you may need to press those pleats. If you do wish to refresh the pleats at home set your iron on steam on the lowest steam setting and use steam while setting the pleats. If the iron is too hot it will stick on the fabric and melt the fabric! Watch our PRESS THOSE PLEATS video if you are unfamiliar with pressing pleats. Arrange the pleats in their proper place, always keep the iron moving slowly so the fabric does not melt. If you are not sure if your iron is too hot, place a dishtowel, or other ironing cloth, between the iron and the uniform. Wait for the pleats to cool before moving to the next section of pleats and fold the pleats into place. Iron next section and cool. Process takes less than ten minutes and pleats look lovely. A quick ironing of the pleats is great for refreshing crisp pleats for full dress days, picture days, school programs and award assemblies or special function days.
Sailor Blouse (we have
noticed no significant shrinkage when measuring old donated
Take off the Sailor Tie. Turn blouse inside out and wash in warm or cold water. Tumble dry on low or medium setting; remove promptly. Use a warm iron if necessary. Use non-chlorine bleach only if needed.
Oxford Shirt (yes these do shrink)
Turn shirt inside out and machine wash in warm water. Tumble dry on medium setting; remove promptly. Use warm iron if necessary, by placing a thin cloth over the Crest while pressing to remove any puckers on the Crest. Use non-chlorine bleach only if needed. Do not use liquid fabric softeners. For ring around the collar and cuffs, pre-treat areas with appropriate pre-treatment products.
The best tip we can give you is to hang the shirt on a hanger promptly. Button the top or second button and straighten the collar. We would suggest pre-washing a few times before wearing for the first time to give the shirt a softer feel. These shirts can be scratchy at first due to the stiff interfacing used in the collars and plackets. This interfacing helps to keep the collars from rolling and bumping. The shirts are made to be wrinkle resistant and made from high density weave cloth so they donâ€™t get transparent under the arms before the year is over. Durable fabrics are not always the softest. We found through comparison testing that these shirts last longer and stay looking nicer than the other brands tested by Challenger students.
Pique or Interlock Knit Polo(yes these do shrink)
For best result make a knit only load. Separate white from dark colors. Turn inside out and machine wash in cold water. Line dry or tumble dry on low setting. Use non-chlorine bleach for whites and light colors ONLY â€“ do not use on dark colors. Do not use liquid fabric softeners.
Pilling on polo shirts can be removed with a fabric comb that can be brushed across the shirt. Usually pilling is found on the tummy area from rubbing up against items that snag the shirts. You can use the fabric comb while the shirt is on the child. Pull the shirt tight over the tummy and rub the fabric comb over the shirt where it is nubby. Fabric combs can be found at fabric stores or at the ScholarWear stores or on the website: www.ScholarWear.com .
Sweaters(we have noticed no significant shrinkage when measuring old donated ones against new ones)
Turn inside out and wash in warm water. Wash only with other sweaters.. Tumble dry on low setting; remove promptly. Wash dark colors separately. Do Not Bleach.
Pants and Shorts (we have noticed no significant shrinkage when measuring old donated ones against new ones)
Turn inside out and machine wash in cold water. Tumble dry on low setting; remove promptly. Do Not Bleach.
Again the best tip we can give is to fold the pants with the crease and hang by the bottoms of the pants on a pant hanger after wearing or drying. The creases are durable but they will not hold up well to being left on the floor under piles of items.
Turn inside out and machine wash in cold water with like colors. Wash only with other fleece items. Use powdered detergent only. Tumble dry on low setting or lay flat to dry. Do not bleach. Do not use liquid fabric softeners. This will ruin the fleece.
Tip for lint and fuzz: do not wash fleece jackets with white socks or other items that will leave pieces of lint on the jacket. Use a fabric comb or lint remover to remove fuzz and hair from the jackets. Don't leave jackets on carpet and floors where animals roam.
Tips for Best Results
Use a quality detergent. Additives can cause pilling and fading.
Wash in small loads.
Turn everything inside out.
Sort loads by similar weight fabric and colors.
Be sure to pre-treat any stains on items before washing.
(Machine washing and drying without pre-treating may set stains permanently)
Use non-chlorine bleach.
Use dryer sheets instead of liquid fabric softener.
Zippers, snaps and buttons should be fastened before washing to prevent snags.